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FAQ
Frequently Asked Questions
Registration and first steps
How can I start using Bookkido as an organizer?
How long does account setup take?
What data is needed when creating an account?
Can I import existing customers into the system?
Can I manage multiple locations in one account?
Can I assign different access levels to employees?
Customers and offer visibility
How will parents find my courses?
How many parents use Bookkido to search for children's activities?
Will my courses be visible locally, based on map and geolocation?
Can I create different price lists for different groups or locations?
Reservations and payments
How do parents reserve and pay for courses?
Does using online payments involve additional costs for me?
Are online payments mandatory when reserving my courses?
What forms of online payment are available?
How can I control settlements and parent arrears?
Management and organization
How can I manage schedules and course groups?
Can I create documents and contracts through the system?
Can I cancel courses that a parent purchased through Bookkido?
Is Bookkido a party to the contract between me and the course buyer?
Communication with parents
How can I communicate with parents of course participants?
Can I check communication history with parents in the system?
Is the number of SMS messages limited?
Are there any limitations in communication with clients within Bookkido?
Can I send messages only to unpaid clients?
Security and support
Are my company and client data secure?
Does Bookkido offer additional security?
Are online payments secure?
Can I count on help with system operation?
Can I count on implementation support?
Costs and subscription
How much does using Bookkido cost?
Can I test the system before paying for a subscription?
How to take over my profile that already exists on Bookkido?
Do I have to start paying after the promotional period expires?
FAQ